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Privacy Policy

AffordPill.com ("AffordPill," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

Last Updated: March 25, 2025

Privacy at a Glance
Key points about how we handle your data

Data Security

We use industry-standard encryption and security measures

Your Control

You have rights to access, correct, and delete your data

Secure Payments

Payment processing through Razorpay with PCI DSS compliance

Information We Collect
Types of personal and non-personal information we gather

Personal Information

We may collect personal information that you voluntarily provide to us when you register on the website, express interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.

Account Information

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Gender

Delivery Information

  • Shipping address
  • Billing address
  • ZIP/Postal code
  • City and state
  • Delivery preferences

Health Information

Sensitive Health Data

We collect health-related information only as necessary to fulfill your orders and provide our services. This may include prescription details, medication history, and health conditions.

Health information we may collect includes:

  • Prescription details uploaded to our platform
  • Medication history and current medications
  • Allergies and adverse reactions
  • Health conditions relevant to your medication needs
  • Information shared during consultations with healthcare providers through our platform

Payment Information

We collect payment information when you make purchases through our platform. All payment processing is handled by our trusted payment processor, Razorpay. We do not store complete credit card details on our servers.

Payment Security

Razorpay is PCI DSS compliant, ensuring that your payment information is processed according to the highest security standards in the industry.

Automatically Collected Information

When you visit our website or use our mobile application, we automatically collect certain information about your device and usage patterns. This includes:

Device Information

  • Device type and model
  • Operating system and version
  • Browser type and version
  • Mobile device identifiers
  • IP address

Usage Data

  • Pages visited and time spent
  • Referring websites or sources
  • Click patterns and interactions
  • Search queries on our platform
  • App features used and frequency
How We Collect Information
Methods used to gather your information

Direct Collection

We collect information directly from you when you:

  • Register for an account on our website or mobile application
  • Place an order for medications or other products
  • Upload prescriptions to our platform
  • Participate in surveys, promotions, or contests
  • Contact our customer service team
  • Subscribe to our newsletters or marketing communications

Automated Collection

We use various technologies to automatically collect information, including:

Cookies

Small data files stored on your device that help us improve your experience, see which areas are popular, and count visits.

Log Files

Track actions on our platform, collect IP addresses, browser types, Internet Service Providers, referring/exit pages, and date/time stamps.

Web Beacons

Small electronic files that help us understand how users engage with our emails and website.

Third-Party Sources

We may receive information about you from other sources, including:

  • Third-party pharmacies and healthcare providers with your consent
  • Business partners and affiliates who provide services on our behalf
  • Social media platforms when you connect your account or share our content
  • Publicly available sources to verify information or enhance our services
Contact Information
Get in touch with us for privacy-related questions

Privacy Inquiries

privacy@affordpill.in

Data Protection Officer

dpo@affordpill.in

Last Updated: March 25, 2025

By using the AffordPill website or mobile application, you acknowledge that you have read, understood, and agree to this Privacy Policy.